-- System Bugs, Hints and Workarounds --

Bugs and Notes :

1. The Videos do NOT WORK in some (older?) smartphones. We cannot find a fix or a workaround at this time. Sorry !!
2. We are in the (lengthy) process of re-building all videos to ensure they are up-to-date.
3. Subbies identified as drivers ( on Customer Record ) will not show up on the Drivers available for selection in the WorkSheet until at least one genuine driver has been loaded to the Driver table. This is intentional. The system owner should be loaded as an available driver whether used or not.
Hints :
1. On ANDROID SMARTPHONES : The -SELECT- boxes/fields start with a blank entry if that value is not already loaded/selected and is limited to one line only. Use the downarrow to display the available list.
2. Learn to make use of the ToursBW SmartDate (click to see help) where 4 characters provide most date entry requirements.
3. When completing forms screens use the TAB (left center of keyboard) to move to the next field / box to be entered.
4. If the information does not fit into a block on the screen widening the screen (or going full screen) when possible will usually allow a fit. This can be the case with reports which have lots of columns.
5. Make it a habit to -VIEW- any Booking after -EDIT- a Booking (-SAVE- a PLANNING SHEET). The -VIEW- displays the System's interpretation of all the options used in the PLANNING SHEET.

Workarounds :
1. The Videos do not work in Internet Explorer (Ms Windows) please see https://tools.google.com/dlpage/webmmf to fix your IE browser.
2. Save the Customer name etc with -QUICKSAVE- then GoTo Address check Google Address Checker. Check the address for the New Customer BUT DO NOY SAVE. Return to Customer and -EDIT- the Customer then enter the address details manually.

Thank you for checking these notes.

-- HELP MANUAL - Alphabetic by Subject --

Use GoTo SECTION 1 AND 2: opens a new screen with -HELP- documentation -OR- Use Video Panels SECTION 2 for Tutorial Videos.



GoTo ----- Accounting Information : Simple Accountings System = Payment System in ToursBW.

GoTo ----- Address. How does TBW use Addresses .......

GoTo ----- Address Table / Itinerary : Part of Page2 of Booking -EDIT- . Destination is a Mandatory Booking entry and is selected in this Table with -CHANGE-

GoTo ----- Administration Tasks. All the Level 5 security System Tasks such as Backups, Staff login managements and Parameter Updates.

GoTo ----- ARCHIVE RUNS or PERIODIC backups. Part of the Administration Task.

GoTo ----- Booking (0) - OVERVIEW. The Booking Form Drives the System and creates the JOBs for the WorkSheet.

GoTo ----- Booking (1) - Page1. Field by Feild.

GoTo ----- Booking (2) - Page2. Field by Field.

GoTo ----- Booking (3) Payments Management : Simple Accounting Information

GoTo ----- BUS / Vehicle. How to load owned AND not-owned vehicles (Subby buses)

GoTo ----- CLIENT. How to manage a Booking on behalf of a 3rd Party .......

GoTo ----- Customer. Loading and managing Customers, CLIENTS, Interested Parties and Subbys.

GoTo ----- DAILY DIARY the WorkSheet is the DAILY DIARY for ToursBW. All JOBs are managed and organised from this screen.
This Task serves as the Log Book for the Organisation. The Keeper of all Notes.

GoTo ----- Date and Time Entries. The data entry shortcuts for entering dates and Times.

GoTo ----- Demo System. Available to any guest user who would like to test the ToursBW System.

GoTo ----- DRIVER. Driver who are on Staff. A Subby is loaded as a Customer see below.

GoTo ----- Document Table. This provides a table of all TBW Reports.

GoTo ----- Driver as a Subby --- Sub-Contractors are 3rd party people who can be allocated JOBs.

GoTo ----- Grade Usage. Grades are available to identify ability and/or requirement levels. Mainly useful in larger organisations.

GoTo ----- Grid System. Another explanation of the Grade Usage as an abilty to assess Ratings for Bookings, Drivers, Vehicles etc..

GoTo ----- Itinerary and Cost Calculator : Part of Page2 of Booking -EDIT- . Destination is a Mandatory Booking entry and is selected in this Table with -CHANGE-

GoTo ----- Introduction to ToursBW. Explains the Start of Day routine to manage the organisation.

GoTo ----- JOBs. The Table of JOBs for each bus on each day. Explained field by Field.

GoTo ----- Payments Management : Simple Accounting Information : Booking (3)

GoTo ----- PRICING STRUCTURE. The monthly fees payable for using a Registered link to the ToursBw system.

GoTo ----- Quote Request System. The external link from a users website into the TBW system to enable the vetting and handling of customer quote requests.

GoTo ----- Registration. The Form selected from the Main Menu of TBW to obtain a 90 day free trial version of the TBW System.

GoTo ----- SmartDate. The ToursBW SmartDate where 1 char can define the date.

GoTo ----- Start of Day routine to manage the organisation.

GoTo ----- SUBBY / Sub-Contractor. An OVERVIEW. As Sub-Contractors for Bookings and JOBs.

GoTo ----- SUBBY / Sub-Contractor. Assigning a CUSTOMER with the role of a SUBBY

GoTo ----- Vehicle / Bus. One of the resources selected for JOBs on the WorkSheets.

GoTo ----- WorkSheet Explained . The Table of JOBs for each bus on each day. Explained field by Field.

GoTo ----- WorkSheet Overview. Is the DAILY DIARY for ToursBW. All JOBs are managed and organised from this screen.
This Task serves as the Log Book for the Organisation. The Keeper of all Notes.



If you have any ideas for simplifying or making this Reference Manual easier to use
please let us know buswise77@optusnet.com.au Thank you.